Caur IV

Privacy Policy

Effective Date: [27/03/25]

Caur IV Infusion Bar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

  1. Collection of Personal Information

We may collect the following types of personal information:

  • Your name, address, email, and phone number for booking and communication purposes.
  • Health information relevant to your treatment, with your explicit consent, to ensure the safety and efficacy of our services.
  • Payment details to process transactions securely.
  • Usage data when you interact with our website or social media platforms (e.g. IP address, browser types and cookies).
  • Photographs and testimonials provided by you, with your consent, for promotional use on our social media platforms.
 
  1. Use of Personal Information

We use your personal information for the following purposes:

  • To provide IV infusion therapy and related services tailored to your needs.
  • To process payments and manage bookings
  • To communicate appointments, reminders, offers, and updates with your consent.
  • To improve our services through customer feedback and analytics.
  • To showcase our services using photographs and testimonials, only with your explicit consent, for social media and marketing purposes.
 
  1. Disclosure of Personal Information

We may disclose your information to:

  • Healthcare professionals when medically required.
  • Payment processors and third-party service providers assisting in business operations.
  • Regulatory bodies if required by law.

We do not sell or share your personal information with third parties for marketing purposes without your consent.

  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse.

  1. Access and Correction

You have the right to access and correct your personal information. Please contact us to request updates or modifications.

  1. Cookies and Online Data

We use cookies on our website to enhance your browsing experience. You can manage cookie preferences through your browser settings.

  1. Use of Photographs and Testimonials

We may use photographs taken with your consent and testimonials provided by you for promotional purposes on social media platforms or other marketing channels. If at any time you wish to withdraw this consent, please contact us to request the removal of your images or testimonials.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website with a revised effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Caur IV Infusion Bar

(03) 9123 1236

hello@caurivinfusionbar.com.au